Engagement & pricing

Scoped per venue. Founder-led.
No annual contracts.

MarsAI is not a SaaS subscription. Every engagement starts with a free audit, scopes from there, and runs as a free pilot before any commitment. You always know what you're paying for — and you can stop after the audit.

Step two · after the audit Pilot, then Managed Deployment Free pilot → from £995 / month

A live workflow running inside your operation, designed around your channels and team after the audit. Two-week pilot window with weekly reporting — then from £995 a month, most venues £1,250–£1,750, benchmarked against the £30k+ hire it replaces. No annual lock-in.

What's included
+Intake and triage workflow built around your channels +Structured lead pipeline with ownership at every stage +Response playbooks in your voice, with controlled tone and logic +Follow-up control, escalation rules, and human override +Weekly performance reporting — pipeline and conversion visibility
Why a range, not a rate card

Deployment pricing depends on what your operation actually looks like.

A single venue with one channel and a small team is a different engagement to a hospitality group running multi-site, multi-channel demand. We don't pretend one flat price would be honest — deployment starts at £995 a month, most venues land between £1,250 and £1,750, and the audit gives you your exact number, a real scope, and a real recommendation before any commitment.

The audit and pilot are free — quoted deployment fee upfront, no surprise charges A pilot is only proposed if the audit shows it's worth your time Pilot length is fixed — no rolling annual contract You can stop after the audit — most useful insight, lowest commitment Founder-led from first call to weekly report
Common questions

What operators ask before requesting the audit

How long does the audit take?
From first conversation to written report, most audits run two to three weeks. The conversation itself is one founder-led call. The bulk of the work happens behind the scenes — mapping your channels, reviewing your handling, identifying leaks.
Do I have to commit to a pilot after the audit?
No. The audit is a complete deliverable on its own. Many operators take the report, action the priority fixes themselves, and only return for a pilot later — or not at all. We'd rather you act on the diagnosis than pay for something you don't need.
What if my venue is too small (or too big)?
If booking enquiries directly affect your revenue and you can identify a workflow gap, you're in scope. If your venue doesn't rely on enquiries — or your current handling already converts well — we'll tell you that on the first call. We're direct about fit.
Is the deployment software, or a service?
Both. The engagement includes operational workflow design, intake and triage logic, response playbooks, and live oversight. There's tooling involved, but you're not signing up for a SaaS account. You're buying a controlled workflow that runs inside your operation.
Who delivers the work?
The founding team. There is no support queue, no junior account manager, and no handoff. Every engagement is run by the people who will still be there when you have a problem in week six.
How do I get a number?
Request the free audit via the contact form on the home page. We'll come back with a direct response — usually within one working day — and, after the audit, a quoted deployment fee based on your venue size and channel complexity. Deployment starts at £995 a month; most venues land between £1,250 and £1,750. No obligation.
Next step

Get a real number, a real scope, and a real recommendation.

The free audit is the lowest-commitment way to find out exactly what your booking ops are costing you — and what to do about it.