Scoped per venue. Founder-led. No annual contracts.
MarsAI is not a SaaS subscription. Every engagement starts with a free audit, scopes from there, and runs as a free pilot before any commitment. You always know what you're paying for — and you can stop after the audit.
Step oneBooking Ops AuditFree · no commitment
A founder-led diagnostic of your booking workflow. Fixed scope, written report. Most venues start here — even if a pilot follows, the audit always comes first.
You receive
+Inbound channel map — every source of booking demand documented+Leakage diagnosis — where enquiries drop off, and the revenue impact+Response bottleneck review — first-touch speed, handling gaps, ownership failures+Follow-up gap analysis — unowned leads, missed re-engagement, stale pipeline+Priority fixes — the 3–5 changes that recover the most revenue+Recommended next step — whether a pilot makes sense, and exactly what it would cover
Step two · after the auditPilot, then Managed DeploymentFree pilot → from £995 / month
A live workflow running inside your operation, designed around your channels and the booking job after the audit. Two-week pilot window with weekly reporting — then from £995 a month, benchmarked against the £30k+ hire it replaces. No annual lock-in.
What's included
+Intake and triage workflow built around your channels+Structured lead pipeline with ownership at every stage+Response playbooks in your voice, with controlled tone and logic+Follow-up control, escalation rules, and human override+Weekly performance reporting — pipeline and conversion visibility
Deployment pricing depends on what your operation actually looks like.
A single venue with one channel and one person on bookings is a different engagement to a hospitality group running multi-site, multi-channel demand. We don't pretend one flat price would be honest — deployment starts at £995 a month, and the audit gives you your exact number, a real scope, and a real recommendation before any commitment. If you're weighing this against a hire, start with what an events coordinator really costs; if you run weddings or private hire, see wedding venue enquiry software and private hire booking software.
✓The audit and pilot are free — quoted deployment fee upfront, no surprise charges✓A pilot is only proposed if the audit shows it's worth your time✓Pilot length is fixed — no rolling annual contract✓You can stop after the audit — most useful insight, lowest commitment✓Founder-led from first call to weekly report
Common questions
What operators ask before requesting the audit
How long does the audit take?
From first conversation to written report, most audits run two to three weeks. The conversation itself is one founder-led call. The bulk of the work happens behind the scenes — mapping your channels, reviewing your handling, identifying leaks.
Do I have to commit to a pilot after the audit?
No. The audit is a complete deliverable on its own. Many operators take the report, action the priority fixes themselves, and only return for a pilot later — or not at all. We'd rather you act on the diagnosis than pay for something you don't need.
What if my venue is too small (or too big)?
If booking enquiries directly affect your revenue and you can identify a workflow gap, you're in scope. If your venue doesn't rely on enquiries — or your current handling already converts well — we'll tell you that on the first call. We're direct about fit.
Is the deployment software, or a service?
MarsAI is the venue operating system. We run the job — every enquiry answered and chased, deposits and confirmations logged. The console is how you see the book and approve the exceptions. You're not signing up for a SaaS account to drive yourself; you're replacing the hire, and keeping the yes/no.
Who delivers the work?
The founding team. There is no support queue, no junior account manager, and no handoff. Every engagement is run by the people who will still be there when you have a problem in week six.
How do I get a number?
Request the free audit at hellomarsai.com/audit. We'll come back with a direct response — usually within one working day — and, after the audit, a quoted deployment fee based on your venue size and channel complexity. Deployment starts at £995 a month. No obligation.
Next step
Get a real number, a real scope, and a real recommendation.
The free audit is the lowest-commitment way to find out exactly what your booking ops are costing you — and what to do about it.