Where private hire enquiries actually leak
A corporate PA emails three venues for a 30-person dinner. A birthday group DMs on Instagram about the back room. A supplier's client wants the whole floor on a Thursday. Each one is worth real money, each one is competing with other venues, and each one is answered when someone gets to it — in the order it landed, not the order it matters. Then a quote goes out, and nobody chases it, because chasing is awkward and the week is busy.
What the software has to do
- Triage by value — the £8,000 buyout should not queue behind a table for two.
- Quote from the real calendar — the first reply offers the dates you actually have, and the ones you want to fill.
- Chase to resolution — every quote followed up on schedule; stalls flagged to you rather than forgotten.
- Own the handoff — dietary notes, timings, deposit status and the room plan arrive with the booking, not in a Friday email someone forgot.
- Hold the approvals for you — discounts, exceptions and big-ticket quotes wait for a human decision.
Help the hire, or replace the job?
A booking platform helps whoever is doing the private-hire job. If that person is a £30k+ coordinator whose week is mostly enquiry admin, you're paying for the tool and the operator — see what the hire really costs. MarsAI runs the enquiry job itself: every channel, every reply, every chase, every log, with your approval thresholds live from day one, from £995 a month. Booking lane only; you keep the final say.
See the leaks before you buy anything
The free audit maps where your private hire enquiries come from, how long they wait, which quotes never get chased, and whether replacing the job is worth it for your venue.
Free audit: channel map, response speed, unchased quotes, 3–5 fixes, and an honest verdict on whether a pilot is worth it.
Get the hire costed →