MarsAI is not a SaaS subscription. Every engagement starts with an audit, scopes from there, and runs as a controlled pilot before any longer commitment. You always know what you're paying for, and you can stop after the audit.
A founder-led diagnostic of your booking workflow. Fixed scope, fixed deliverable, written report. Most venues start here — even if a pilot follows, the audit always comes first.
A live workflow running inside your operation. Designed around your channels and team after the audit. Scoped to a fixed pilot window with weekly reporting — no annual lock-in.
A single venue with one channel and a small team is a different engagement to a hospitality group running multi-site, multi-channel demand. We don't pretend a flat price would be honest. The audit gives you a real scope, a real number, and a real recommendation — before any commitment.
From first conversation to written report, most audits run two to three weeks. The conversation itself is one founder-led call. The bulk of the work is happening behind the scenes — mapping your channels, reviewing your handling, identifying leaks.
No. The audit is a complete deliverable on its own. Many operators take the report, action the priority fixes themselves, and only return for a pilot later — or not at all. We'd rather you act on the diagnosis than pay for something you don't need.
If booking enquiries directly affect your revenue and you can identify a workflow gap, you're in scope. If your venue doesn't rely on enquiries — or your current handling already converts well — we'll tell you that on the first call. We're direct about fit.
Both. The pilot includes operational workflow design, intake and triage logic, response playbooks, and live oversight. There's tooling involved, but you're not signing up for a SaaS account. You're buying a controlled workflow that runs inside your operation.
The founding team. There is no support queue, no junior account manager, and no handoff. Every engagement is run by the people who will still be there when you have a problem in week six.
Request the audit via the contact form on the home page. We'll come back with a direct response — usually within one working day — and a quoted audit fee based on your venue size and channel complexity. No obligation.
The audit is the lowest-commitment way to find out exactly what your booking ops are costing you — and what to do about it.